FAQ 

Payment & Shipping

We accept payment with a credit or bank debit card, or PayPal. Items shipped within Colorado or picked up from us are charged 8.485% sales tax. If you have questions about payment, please contact us.

Domestic orders are shipped USPS First Class with delivery confirmation -or- USPS Priority Mail -or- FedEx Ground / Home Delivery -or- UPS Ground, at our discretion. Orders generally leave our studio within 2 to 4 business days of your purchase. If for some reason this is not possible, we will notify you with the scheduled ship date. Please allow appropriate shipping time.

Can I Pick Up My Order to Save On Shipping?

We'll be in Lafayette each 2nd Friday during the summer months (May through September) at The Art Market @ Art Night Out, the street festival with art vendors, live music, food trucks, beer and wine, and more! We'll have your order ready for free and easy pickup at our booth - just look for The Art Market & Local Stock signs! Bring your order confirmation and an ID to confirm who you are.

If you can't make it to Art Night Out, we offer free local delivery, too! Just choose the "free pickup" option and we'll get in touch to make sure you get your Lafayette gear ASAP! 

Returns & Refunds

All sales are final. If you receive an item damaged during shipment, please contact us immediately and we will resolve the situation ASAP.

Thank you for shopping with us!

© 2020 by Agency 3 Thirteen. All Rights Reserved.

Premium fabric washable and reusable face masks handmade in Boulder County, Colorado

by a healthy, reasonably sane family! We are fortunate to be stocked with lots of craft supplies

thanks to a love of crafting (and because we used to own a craft store). :)